News
NEWS | 30th November 2020
Forbes Acquires Claridge Electricals' Rental Accounts
In these extraordinary times, Forbes is thankful to be able to share some good news. Last week we acquired the rental accounts from Claridge Electricals of Walsall.
NEWS | 4th November 2020
Coronavirus (COVID-19) – Update
As a business, Forbes is taking the Coronavirus outbreak extremely seriously and the safety of our customers and staff is of paramount importance.
NEWS | 10th August 2020
Best Customer Service Award 2020
We are thrilled to announce that we have once again won The Innovative Electrical Retailing Awards' ‘Best Customer Service Award.’
NEWS | 23rd June 2020
Forbes Professional launches new multi-purpose hand sanitising digital signage
As the UK navigates the re-opening of hotels, shops, schools, gyms and beauty salons in this Covid-19 era, hygiene will of utmost importance.
NEWS | 18th May 2020
Laundry Guidance for COVID-19
In the absence of the necessary research at this time, you may be wondering what is considered to be an efficient laundry process for tackling COVID-19.
NEWS | 6th April 2020
Latest News From Forbes
We wanted to update you as to what is happening at Forbes whilst this pandemic unfolds.
NEWS | 4th March 2020
2020 television retune
Digital television is constantly being upgraded and amended to improve the content that you have access to. However, these technological improvements bring about changes in the frequencies for each channel.
NEWS | 26th February 2020
2020 IER Awards
Forbes is Shortlisted as a Finalist for Three IER Awards in 2020.
NEWS | 27th January 2020
Platinum Trusted Service Award
Forbes is awarded a highly prestigious Platinum Trusted Service Award.
NEWS | 19th December 2019
Bosch – A brand you can trust
When choosing a laundry machine, there is a lot more to consider than high performance cycles and efficient spins.
NEWS | 18th December 2019
Forbes is excited to launch video-based customer service
With customer care at the very core of our business, Forbes is constantly looking for ways to harness the very latest technology in order to deliver an optimum service at all times.
NEWS | 18th November 2019
Forbes is Delighted to Receive Two UK Enterprise Awards
Our sales team receive regular in-house training as well as attending interactive seminars with our manufacturers. This on-going staff investment ensures that we are providing our customers with all of the necessary advice to enable them to make the right product choices for their home and their lifestyles.
NEWS | 18th November 2019
Sony’s OLED is the TV of choice for our Sales Team
Our sales team receive regular in-house training as well as attending interactive seminars with our manufacturers. This on-going staff investment ensures that we are providing our customers with all of the necessary advice to enable them to make the right product choices for their home and their lifestyles.
NEWS | 18th November 2019
Bosch Appliance Training
Our sales, installation, engineering and customer service teams all receive regular in-house and manufacturer training to enable them to provide the highest level of service to our customers at every point of delivery.
NEWS | 1st May 2019
Forbes Announces the new Appointment of Kevin Herring as CEO.
Stuart and Malcolm Forbes are delighted to announce the promotion of Kevin Herring to CEO of F. Donald Forbes & Co.
NEWS | 13th February 2019
Gold Trusted Service Award – 2019
Forbes Wins Feefo Gold Trusted Service Award For a Third Consecutive Year.
NEWS | 23rd January 2019
Acquisition of rentals from Stuart Darling Ltd
We're pleased to announce our recent acquisition of the rental accounts from Stuart Darling Ltd.
News | 11th September 2018
Partnership with Sony
Forbes is delighted to announce our new partnership with Sony. Our new Sony products include the Sony Bravia range as well as the award winning, flagship Sony AF8 OLED 4K UHD TV.
News | 12th July 2018
Keep Yours Cool in the Heatwave!
As much as we are all enjoying this heat, fridges and freezers can find it hard to keep their cool in prolonged periods of hot weather.
News | 25th June 2018
New Vans for Optimum Fleet Efficiency
Our commitment to the delivery of a first class service and support requires an ongoing investment in our fleet and we are delighted with the arrival of our new VW Crafter and Transporter vans.
NEWS | 25th April 2018
Acquisition of rentals from Peter Castell Ltd
We're pleased to announce our recent acquisition of rental contracts from Peter Castell Ltd in Weston-Super-Mare. Specialising in home entertainment for 44 years, Peter Castell have delivered a wide range of televisions, media players and audio solutions to their local community.
NEWS | 23rd April 2018
Forbes Rentals Wins Best Customer Service Award!
On Thursday 12th April 2018, the electrical retailing sector gathered at London's Park Plaza Victoria Hotel for the prestigious IER Awards.
NEWS | 19th March 2018
The Smartest TV Choice for Box-Set Binging
Technology is revolutionising the way in which we watch television with the days of waiting for the next episode of a programme to be broadcast being mostly behind us, according to a new OFCOM report.
NEWS | 8th March 2018
Gold Trusted Service Award — 2018
We're delighted to say we've been awarded Feefo's highest award for Customer Service for the second year running! At Forbes we knows that customer satisfaction is central to our business and as such, we use Feefo as an external body to collate reviews from our customers.
NEWS | 7th March 2018
Innovative Electrical Retailing Awards — 2018
Forbes Rentals is up for the best Customer Service Award at the annual IER Awards in London next month. The event brings together the ‘brightest and best of the industry’ and we are delighted to have been announced as a finalist for the Customer Service Award.
NEWS | 29th January 2018
New built-in range of Bosch appliances
Forbes Rentals is delighted to announce the addition of Bosch built-in appliances to our product range. Designed to bring uniformity to your home, a built-in domestic appliance provides a sleek modern solution that is unobtrusive and blends seamlessly with the layout of the room.
NEWS | 19th December 2017
Gold Trusted Merchant” 2017
Forbes Rentals is delighted to have achieved our Feefo Gold Services award, an independent seal of excellence that recognises exceptional customer service.
NEWS | 1st November 2017
New Miele Product Range Announced
Forbes Rentals are delighted to now be partnered with Miele for domestic appliances, which enables us to provide their premium products without upfront purchase costs, and with the security of our comprehensive installation and service support.
Product authors
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Hannah Forbes
Head of Brand and Content ManagementAs part of the third generation in the family company, Hannah is passionate about its content strategy. With over 10 years in the business, she delivers invaluable industry expertise.
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Warren Lovegrove
Assistant Manager, Derby DepotWarren joined Forbes in 2000, initially as an Installation Engineer, his customer focus shone through and he quickly progressed to Commercial Installations.
He helps manage our Derby team and is now passing on his experience through online customer help videos.
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Alkas Miah
Customer Service ManagerAlkas has over 15 years' experience in customer service. He loves new technology and is a specialist in TV & AV.
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Deirdre Quillinan
Senior Sales AdvisorAs one of the longest members of our sales team, good product knowledge is essential. But also talking & listening to our customer needs are important too.