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News

Forbes is delighted to announce that we have once again been awarded Feefo's highly coveted Platinum Award

Hannah Forbes, Head of Brand and Content Managment

By Hannah Forbes | First published: 24th January 2022

Feefo Platinum Award Banner 2022

We use Feefo as an independent platform for collating genuine customer reviews for our consumer based business and are incredibly honoured to have consistently achieved their highest possible award over the years. Stuart Forbes, Co-Owner and Director says;

 

“We value each and every review that Feefo collates, and are extremely grateful to all of our customers for the kind appraisal that we have received. It is hugely important that we have a platform by which we can engage directly with our customers for honest feedback, and Feefo is a key tool for monitoring our success.”

 

As a platform, Feefo enables customisable reporting through which we can monitor each stage of our customers’ journeys to ensure that we are delivering upon all expectations. As a family business that has been in operation for 96 years, the highest standards of customer service remain at the very heart of our operation. We are immensely proud of our multi-award winning teams, and our Feefo customer ratings are testament to our ongoing dedication to the delivery of a first class service support.